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Blackboard may be unavailable on Sunday mornings from
12:00 am until 6:00 am for routine maintenance.
For any questions or technical support contact
Fairmont State University
Educational Technology Center
ETC Office Hours
Monday - Thursday: 8:00 a.m. - 7:00 p.m
Friday: 8:00 a.m. - 4:00 p.m.
Room 130 Colebank Hall
You can also reach us directly by submitting a support request through the TopDesk self-service portal, located within my.fairmontstate.edu in the Quick Links module. Look for the "Help Desk" link.
- We are still NOT using Blackboard Ultra. Fairmont State University has only adopted the Ultra Base Navigation.
- We ask that you not upload video to Blackboard. Contact x4810 for help uploading video instead.
- We recommend you upload a PDF file of your syllabus
Browser Preference for Best Blackboard Experience
Mozilla Firefox and Google Chrome have both proven to be more compatible with the Blackboard Learn system and are therefore recommended for use by faculty and students.
Download Mozilla Firefox https://www.mozilla.org/en-US/firefox/
Download Google Chrome https://www.google.com/chrome/browser/
For after-hours or weekend support, please call the Tech Commons Help Desk at 304.367.4810 or send an email describing your issue to firstname.lastname@example.org.